Tech Trek Navigator: Kimerly Metcalf, CPhT-Adv

Kimerly Metcalf became a certified pharmacy technician in 2012 and in 2020, became the first pharmacy technician to earn her CPhT-Adv in Iowa. She recently transitioned back to retail from the hospital side of the pharmacy field. She enjoys what she does, loves the people she works with, and wants to help her patients on their paths to well-being.

How did you get into your pharmacy role?

About ten years ago, a pharmacist saw me working on the floor at a Target. She said she really liked how I treated the guests and thought I’d benefit from being in the pharmacy, and that’s how it all started. 

What do you like about your role?

I am at a small CVS in a Target. I enjoy what I do. There are four of us and I love who I work with, and I care about my patients. If you enjoy what you do and who you work with, it feels like you aren’t really working.

How do PTCB credentials help you achieve your career goals?

For me, it’s my personal satisfaction. I want to see how many credentials I can achieve for myself. I’ve gained a sense of accomplishment from achieving the CPhT-Adv credential. I believe with each PTCB certificate that I study for and pass, I obtain knowledge that will enable me to further my abilities in the pharmacy field.

I also do volunteer item writing for PTCB. I enjoy seeing that side of the test. I find it intriguing to come up with the questions and to learn how it evolves from an idea to a test. I’m on the PTCB TPV Application Review Committee as well.

What advice would you give other pharmacy technicians?

My advice to future pharmacy technicians is to study! Remember not to take things so personally. Do not be afraid to speak up for yourself and others.

Who is most influential in your career?

Heidi Wolfe, the pharmacist who introduced me to pharmacy, and Christopher Clayton, the director who got me involved in PTCB, are both the most influential. Heidi brought me into pharmacy and helped me study to become the technician I am today. Chris introduced me to volunteering for PTCB, which I enjoy so much and wouldn’t have known about without him.



Meet More Trek Navigators