Commitment to Fairness and Excellence

We recognize that barriers to opportunity can impact patient care and well-being. Through our people, programs, values, and priorities, PTCB advances the integral role of the pharmacy in our country’s healthcare system. It’s about fairness, it’s about excellence, and it’s about making sure we have the best people doing the best work to keep patients safe and healthy.

As a national credentialing organization, PTCB plays an important role in strengthening the pharmacy workforce. Pharmacies are a critical part of our healthcare system, and we believe in hiring top talent from all backgrounds—because when we bring together great people, we get great results. PTCB is dedicated to fostering an environment where everyone feels valued, respected, and supported. Our commitment to fairness and belonging is reflected in our hiring practices, organizational policies, and engagement with pharmacy professionals across the country.

At PTCB, our focus is on continuous improvement in our efforts to build a supportive and effective workplace and a strong, patient-centered pharmacy community. Recent initiatives include: 

• Ensuring a broad and representative applicant pool for hiring.
• Providing transparency in our compensation policies.
• Using clear and welcoming language in job postings, career development materials, and organizational communications.
• Hosting staff discussions on workplace culture and professional growth.
• Strengthening policies and procedures to support all stakeholders fairly and consistently
• Expanding outreach and engagement efforts to better serve pharmacy professionals nationwide.

We’re not just talking—we’re delivering. Through smart policies, strong leadership, and a focus on excellence, we are making a difference in the pharmacy profession and beyond. Together, we continue to work towards a more healthy, fair, and welcoming environment for everyone.