Credentialing Guidelines and Requirements

Only reconsideration of PTCB’s specific denial of an application, exam, credential, recertification, or reinstatement decision is allowed under this policy. The application, exam, credential, recertification, and reinstatement requirements and policies that serve as the basis for any denial are not subject to reconsideration.

Requests for reconsideration that conform to submission requirements and are allowable under this policy will be reviewed by the PTCB Executive Director & CEO or other designated PTCB representative, who will review any additional information provided by the person requesting reconsideration that is relevant to the reconsideration request. PTCB will notify the individual within fifteen (15) business days of the final reconsideration decision. The PTCB Executive Director & CEO or other designated PTCB representative may affirm, modify, or reverse the denial of an application, exam, credential, recertification, or reinstatement determination. Notification of the decision will include an explanation of the basis for the decision. The PTCB Executive Director & CEO, or other designated PTCB representative’s decision on the request will be final and binding.