During the coronavirus (COVID-19) pandemic, PTCB is committed to working diligently to serve pharmacy technicians and support our nation’s pharmacy teams carrying out critically essential work on the front lines. Below are updates on actions we are taking to help.
Beginning May 4, PTCB is offering online proctored exam delivery of all PTCB credential exams. The online exam delivery option allows US residents to take their exam online from their own computer under the virtual supervision of a live proctor. The online exam system uses exam security features, including face-matching technology and ID verification.
Visit our Help Center for Testing During COVID-19 FAQs.
Pearson Professional Centers (PPCs) have reopened to deliver in-person testing on a limited basis across the US. These testing locations are cleaned and disinfected frequently, follow government guidelines for social distancing, may require face masks, and limit the number of individuals in the test center at one time. Test delivery is suspended or limited at many PPCs. Exams are being delivered at certain independent third-party test centers (PVTC and PVTC Selects) operating in the US. Due to the unpredictability of test center availability, candidates must confirm appointments with test centers in advance.
To learn more about testing for essential services, visit our Help Center for Testing During COVID-19 FAQs.
To assist candidates authorized to schedule their appointment to take a PTCB exam during the COVID-19 test center closures, PTCB has automatically extended Authorization to Schedule (ATS) time periods for a minimum of 60 days for certain candidates. The 60-day extension period begins on a candidate’s original ATS expiration date. Candidates receiving extensions will be notified by email. Candidates who have a scheduled appointment to test during the COVID-19 closures have the option to choose online proctored exam delivery or reschedule their in-person exam appointment, depending on test center availability, through their Pearson VUE Account. Pearson VUE continues to deliver exams at some independent third-party test centers still operating in the US. Learn more.
If you are a candidate with other questions about testing during COVID-19, please visit ptcb.org/help for frequently asked questions or to submit a help request.
As the COVID-19 situation continues to evolve, we will do our best to keep you informed. Please visit our COVID-19 webpage frequently for PTCB updates. We continue to work to keep our mission to advance medication safety and patient care as our top priority.