Online proctored testing is now available for all PTCB exams. Learn more.

Patients Are Our Priority

"In the last 18 months the workload has greatly increased and there are days that we are all exhausted, but we pull together to make sure that our patients are our number one priority."

September 15, 2021

“My name is Brenda and I have been a pharmacy technician for 41 years. I became certified in 2002. I currently work in a hospital pharmacy as the Narcotic Technician, but I have worked many different positions in the pharmacy. One of my jobs is to keep all the crash carts up to date and to order all the supplies for them. We have had an increase of crash carts being used and some days it has been difficult getting the supplies we need to make sure we don’t run out.

Since the pandemic started we have had some employees out which meant that I was called on to fill in on 12 hour shifts and still find time to get all my normal job duties done. In the last 18 months the workload has greatly increased and there are days that we are all exhausted, but we pull together to make sure that our patients are our number one priority.

I am proud to be a pharmacy technician because I know that what I do really makes a difference in helping to get medicine to our patients. I have great bosses and coworkers so coming to work is like being with family. You have good days and bad days. I just lost my (step)son in May and my work family was there for me. We help each other on a regular basis but have even more so since COVID. 

I would tell anyone who wants to be a pharmacy technician that you can make it your career because what we do is very important in taking care of the patients everyday.”

-Brenda Surles Eason, CPhT

Nash UNC Hospital, Rocky Mount, NC