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Credentialing Guidelines and Requirements

A Candidate Guidebook

Credential Overview

Who We Are

The Pharmacy Technician Certification Board (PTCB) was established in January 1995 and is governed by six organizations: the American Pharmacists Association, the American Society of Health-System Pharmacists, the Illinois Council of Health-System Pharmacists, the Michigan Pharmacists Association, the National Association of Boards of Pharmacy, and the National Community Pharmacists Association. PTCB is a national credentialing organization that enables pharmacy technicians to work more effectively with pharmacists to offer safe and effective patient care. PTCB develops, maintains, promotes, and administers a nationally accredited certification program for pharmacy technicians, Certified Pharmacy Technician (CPhT). In addition, PTCB offers a specialty certification program for CPhTs that perform sterile compounding, Certified Compounded Sterile Preparation Technician® (CSPT®), as well as Assessment-Based Certificate Programs.

Distinction Between Certification and Certificate Programs

Certification is a voluntary process by which a non-governmental body grants time-limited recognition and use of a credential to individuals who have demonstrated that they have met predetermined and standardized criteria for required knowledge, skills, or competencies. To retain the credential, certificants must meet requirements for renewal. The credential awarded by the certifying organization denotes that the participant possesses particular knowledge, skills, or competencies.

Assessment-Based Certificate

An Assessment-Based Certificate Program is a non-degree granting program that provides education/training to participants to aid them in acquiring specific knowledge, skills, and/or competencies associated with intended learning outcomes, evaluates participants’ accomplishment of the intended learning outcomes, and awards a certificate only to those participants who meet the performance, proficiency, or passing standard for the assessment.

Certification Program Assessment-Based Certificate Program
PURPOSE: Recognize professionals who meet established knowledge, skills, or competencies PURPOSE: Build capacity and recognition of a specialty area of practice or set of skills
Assesses knowledge, skills, and/or competencies previously acquired Typically requires instruction and training
Goal is to validate the participant's competency through a conformity assessment system Goal is for participants to acquire specific knowledge, skills, and/or competencies
Assessment is best used to assure baseline competencies and to differentiate professionals; independent of a specific learning event Assessment is used to evaluate mastery of the intended learning outcomes; linked directly to the learning event
Assessment content is usually broad in scope Assessment content may be narrower in scope
Awards designations to recognize achievement  Awards a certificate to recognize mastery of the specific learning outcomes; it is NOT a certificate of attendance or participation, which is awarded to individuals who have attended or participated in a course or training program but did not have to demonstrate mastery of the intended learning outcomes

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Credential Maintenance Requirements and Trademark Use

Individuals who meet eligibility requirements and pass the appropriate PTCB certification exams may use the CPhT (Certified Pharmacy Technician) or the CSPT® (Certified Compounded Sterile Preparation Technician®) designation. To maintain certification, PTCB certificants must recertify in accordance with PTCB’s requirements. Refer to the recertification section for specific program requirements.

There are no renewal requirements for Assessment-Based Certificate Programs.

The Benefits of PTCB Credentials

PTCB credentials are valid nationwide. However, regulations to work in a pharmacy as a pharmacy technician vary from state to state. Individuals should contact their local state board of pharmacy or visit the National Association of Boards of Pharmacy website for more information regarding pharmacy technician requirements. Benefits of PTCB credentials may include an increase in job promotion opportunities, recognition within the pharmacy profession, and an increased focus on patient safety. Pharmacists recognize that through the credentialing programs, PTCB technicians demonstrate the qualifications and knowledge necessary to perform the duties and responsibilities of a  pharmacy technician.

Construction of PTCB Exams

The methods used to construct PTCB Exams adhere to the procedures recommended in the Standards for Educational and Psychological Tests (APA, NCME, AERA; 2014), and in the guidelines published by the National Commission for Certifying Agencies (NCCA) and the Council on Licensure, Enforcement, and Regulation (CLEAR). PTCB’s Exam Development Committees consist of pharmacists, CPhTs, and pharmacy technician educators from various practice settings and geographic areas. Each question is carefully written, referenced and reviewed to determine its relevance and accuracy. All questions and exams are reviewed by Exam Development Committees to ensure they are current and reflect the content outline.

Scaled Scores and Equating

Consistent with industry-standard procedures, PTCB uses multiple exam forms, which are different versions of the same exam designed to test the same content. The use of scaled scores is necessary because different exam forms are administered every year and forms may fluctuate slightly in difficulty. A candidate’s scaled score, rather than raw score, is reported and used to determine Pass/Fail. Scaled scores are comparable across candidates despite slight differences in exam difficulty from one exam to another, and therefore allow all candidates to be held to the same scoring standard.   

PTCB uses multiple forms containing different items to minimize item exposure and ensure the continuing relevance of test items. To ensure the Pass/Fail results of candidates taking two different forms are equivalent, PTCB uses a process known as Item Response Theory (IRT) pre-equating. Equating ensures that the same passing standard is applied from exam to exam regardless of fluctuations in the overall difficulty level from one exam form to another.