PTCB Staff
PTCB staff is comprised of experts in their fields, including two pharmacists and five pharmacy technicians, two of whom were pharmacy technician educators. Our staff also includes two PhD-level experts with testing, certification, industrial psychology, and psychometric expertise. PTCB's leadership team and the majority of our employees are listed below. PTCB respects the privacy of our team members who have requested not to be listed.
William Schimmel
Executive Director & CEO
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Deborah Barnes CPA, CGMA, MSA
CFO
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Levi Boren, PhD
Chief Assessment & Credentialing Officer
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Liza Chapman, PharmD, FAPhA
Chief Professional Officer
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Khunteang Pa
Chief Operating Officer
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Jill Spivey
Chief Marketing and Communications Officer
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Bobbie Bolen, CPhT
Customer Experience Quality & Training Specialist
Ryan Burke, PharmD
Senior Director of Professional Affairs
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Luzelena (Lanie) Cespedes
Digital Marketing Coordinator
Tina Chang
Director of Test Development
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Christa Clay, CPhT-Adv, CVA
Volunteer Manager / Assessment Content Developer
Verdina Frazier-Gladden, CPhT-Adv
Professional Affairs Manager
Zachary Green, CPhT
Director of Professional Affairs and Director of PTEC
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Keith Haselton
Associate Director of Finance and Administration
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Cinia Hernandez
Controller
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Naghma Hossain
Staff Accountant
Susan Hunt
Test Development Specialist
Charisse Kittrell
Finance & Administration Associate
Lionel Luis
Senior Director of Information Technology
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Caitlin McGrellis
Associate Director of Credentialing Operations
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Rachel Milliron
Marketing Content Specialist
Kelsey Ohleger
Senior Marketing Manager
Michele Porter
Meetings and Operations Support Specialist
Jasamine Riel
Certification Products Manager
Ureka Terrell
Assistant Manager of Credentialing Operations & Customer Experience
Xiaohui (Dawn) Zhao, PhD
Director of Psychometrics