Coronavirus (COVID-19) Update: Online exam delivery is offered for all PTCB credentials. In-person testing is available on a limited basis at some test centers. Learn more.

Coronavirus (COVID-19) Update

As the coronavirus (COVID-19) situation continues to evolve, we will do our best to keep you informed.

March 13, 2020

Updated February 1, 2021

The coronavirus (COVID-19) situation continues to evolve. During this challenging time, PTCB is here to support you.

For Pharmacy Technicians

For Those Who Plan to Test:

  • Online proctored exam delivery is now available.
  • In-person testing is available on a limited basis at some test centers.


For Recertification Candidates:

  • Visit our Continuing Education (CE) Directory, newly launched during this time to allow technicians to quickly find free CE programs and complete CE more easily. All CE programs listed are ACPE-accredited and free of charge. CE providers can visit the page to submit their free programs to be added to the directory.


#CPhTStrong: Stories from Pharmacy Technicians Working During COVID-19 

#CPhTStrong shares the stories of pharmacy technicians who show heroic strength, courage, and hope as they face unprecedented demands in the battle against COVID-19. Read story submissions from pharmacy technicians across the nation.



Join PTCB Community, an Open Social Platform To Unite and Support Pharmacy Technicians

PTCB has launched PTCB Community, a brand-new free social platform for discussion, inspiration, and resources related to pharmacy technicians and their career paths. PTCB invites you to join and share your ideas and thoughts.



Gain Temporary Licensure to Work in Another State

CPhTs can gain temporary licensure for employment in another state through the National Association of Boards of Pharmacy (NABP) Passport program. NABP Passport submits and tracks technicians’ emergency requests for temporary state licensures or authorizations to work outside a home state. More than 15 states participate, and the number is growing.



For organizations


Special Reduced Fees

​During this difficult time, employer participants enrolled in Direct Billing can save between 15% and 40% on fees for the CPhT and the CSPT credential. Direct Billing is a simple way for organizations to pay for your pharmacy technicians to earn or renew PTCB credentials. If your organization has not yet enrolled, submit a Help Center request to enroll. No further action is required for those already enrolled, and the new pricing will be reflected on the Direct Biller’s next invoice.



Educator Resources and Online Learning Tools 


Need other help? If you have questions about how COVID-19 is affecting your credentialing activities, please visit our help center at for frequently asked questions or to submit a help request.