Contact Us

Contact PTCB to connect with our team. We’re committed to supporting pharmacy technicians, educators, and employers in advancing medication safety and patient care.

PTCB Help Center

Answers to many frequently asked questions about certification, recertification, Assessment-Based Certificates, and PTCB can be found in our Help Center. This includes how to appeal a PTCB decision or issue a formal complaint.

Submit a Help Request

Need further assistance? You can contact PTCB support staff by entering the details of your request on the Help Request Form. We will respond as soon as possible.

Fax Number

(202) 888-1699