This CE course will improve the pharmacy technician’s ability to help patients with the prevention and treatment of cough, cold, and flu.
Cough, cold and flu are among the most commonly experienced conditions in adults and children, leading them to seek medical care. Patients and caregivers frequently seek the pharmacist’s advice for treating symptoms associated with cough, cold and flu, as well as preventing their spread. As patients arrive at the pharmacy, the technician is usually the first point of contact and can assist by triaging questions; collecting additional information that may help in targeting the pharmacist’s education; advocating for and referring patients to the pharmacist for education and services; and locating recommended products that the patient would like to purchase.
Pharmacy technicians also can be instrumental in asking about past immunization status to identify patients who may benefit from immunizations available in the pharmacy.
This course will train technicians to list non-pharmacologic and pharmacologic treatment options, assist patients in locating non-pharmacologic treatment options, and much more.
This free CE is worth 1 (one) CE hour and will expire on October 1, 2018.
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PTCB does not recommend or endorse specific educational or CE courses or materials for pharmacy technicians; however, PTCB does share examples of CE resources for informational purposes only. Resources shared are in no way authored, supported, sponsored, owned, or endorsed by PTCB.