Related Resources

Lorem ipsum dolor sit amet.

Fusce tincidunt, arcu vel semper mollis.

Read More.

Lorem ipsum dolor sit amet.

Fusce tincidunt, arcu vel semper mollis.

Read More.

Lorem ipsum dolor sit amet.

Fusce tincidunt, arcu vel semper mollis.

Read More.

CE Updates

Free CE in Patient Safety: Technicians Helping Root Out Errors in the Pharmacy

by Laura Humphrey | May 14, 2014

A pharmacy technician can serve an important role in patient safety by working with the pharmacist and pharmacy team to help identify and prevent errors. Every community pharmacy needs to find a way to control risk and thereby prevent, identify, and mitigate harm from errors. Finding and identifying root causes during an investigation of a medication error adds considerable value by pointing out significant systemic conditions that increase risk of adverse events.

Implementing effective strategies that target root causes is the best way to prevent similar problems from occurring in the future. Success depends on the quality of information collected, the analysis of the information, and the subsequent actions taken to improve the system and prevent harm to patients.

After completing this course, the technician should be able to:
  1. Use ISMP’s “Key Elements of the Medication Use System” to help identify and prevent risk in daily practice
  2. Examine flow diagrams or flow charts of the medication process to identify variability in current medication-use processes
  3. Describe how to analyze a medication error using a specific set of steps and associated tools to help the user identify the contributing factors and root causes of the event
  4. Specify how to use information gathered during a root cause analysis to minimize the reoccurrence of medication errors
  5. Select, along with the pharmacist, effective error reduction strategies that can prevent patient harm

 This CE activity is worth 2 CE hours and will expire on June 15, 2015.

View additional CE courses

.